📌 Onsite process and meeting guidelines

All meeting reps are encouraged to conduct themselves reasonably and professionally and comply with HLTH’s Market Connect Program Guidelines:

• ⏰ Please arrive 5 minutes before your onsite meeting. At the start time of your meeting, there is no need to check-in, you may proceed directly to your assigned table.
• ⏳ Participants must agree to a 15 minute meeting with your company.
  • We will silently check-in each meeting taking place and track ‘no-shows’ if someone has not arrived after 5 minutes of the start time.
• 📚 Participants may not have prior knowledge of your company or your products so we encourage you to prepare in advance and suggest the following items for consideration:
  • Communicate and customize your value proposition
  • Prepare any decks, demos or pitches you would like to share during the meeting
  • Indicate to the Buyer whether your company has had any prior discussions
  • Send any relevant materials or contact information you would like to share
  • Leave time for questions
  • End the meeting with specific requests relating to next steps, and remember to exchange contact information!
  • Please rate your meetings after the conclusion of each meeting whenever possible.
• 🤫 Information about Participants in the HLTH Hub is confidential and should not be:
  • 1) shared outside of your organization
  • 2) downloaded (including screenshots and spreadsheets) or
  • 3) used in any way or for any purpose other than as specifically described in our instructions for the Market Connect Program. Anyone breaching this provision will be eliminated from the program with no refund and will be ineligible for participation in the program in future years.
• 💬 You are not permitted to reach out to these individuals outside of the program based on their indicated interest in the Market Connect Program.
• 👥 If any Buyer with whom you are scheduled to meet withdraws from the Program, we will make every effort to replace the meeting as follows:
  • Our Market Connect Concierge will reach out to assist you in replacing your meeting with another Buyer from a previous mutual match (if available). You will receive an email regarding the cancellation and the potential new meeting.
  • If we are unable to replace the canceled meeting, we will send you an email asking you to log back into the HLTH Hub to fulfill your canceled meeting with another buyer by either accepting a pending request or sending additional meeting requests to potential participants.
  • If we were unable to replace a canceled meeting, you may be eligible for meeting credits towards a future event.